Question 1

How do I sign up for lessons?

Accepted Answer

Before students can register with us they must complete a trial lesson. If your trial lesson is in a group, it will be free. For an individual lesson, trial lessons will be 50% off. This can be done by going to the sign up tab in the menu bar above, and filling out your details. During the trial lesson students will be able to sit in and participate in a real music lesson with one of our tutors.

If you cannot find a space, please use our contact page and let us know what you are looking for and one of our staff members will get back to you asap!

Once you are booked in for the trial lesson, you just have to turn up and enjoy.

After the session, we will send a summary of the session as well as all the information and forms necessary to register with us. If you are interested in continuing you can register on the spot to start the following term! If we do not have the availability you need –no problem- just let us know and we will enter you onto our waiting list for your desired time!

All spaces are on a first come first served basis and please remember – your trial lesson does not automatically confirm your space.

Still have questions? Feel free to send us a message.

Question 2

What's your refund policy?

Accepted Answer

There are no refunds for lessons unless the lesson cannot be taken due to the music school’s fault (e.g. tutor not available, technical faults etc). Lessons can be rescheduled with 48 hour notice. To reschedule a lesson, notice must be given in writing (either email or text message) and the main contact person will be sent a list of availabilities to reschedule. All lessons must be rescheduled in the current term.

Question 3

Do you offer custom lesson packages?

Accepted Answer

No, we do not.

Question 4

Can I pause my lessons?

Accepted Answer

Lessons can be paused due to a medical emergency, and carried over to the next term if necessary. Lessons can be paused for a maximum of one term. Proof must be given in writing.

Question 5

Is there disabled access?

Accepted Answer

There is a small lip on our door, however with notice, we can make this accessible for wheelchairs. We also have a classroom on the ground level for accessibility. Most of our lessons take place downstairs for which there is no access.

Question 6

Do you offer virtual 1-1 classes?

Accepted Answer

Yes, we do offer virtual classes but only to students who have been studying with us face-to-face for a minimum of one term. To provide quality lessons, it is important for our students to have built an solid foundation which is better achieved in face-to-face lessons. Once a student has grasped the foundations and the teaching style of the tutor, virtual lessons can be discussed. This is also down to the tutor’s discretion.

Question 7

Do you sell gift vouchers for music lessons?

Accepted Answer

Yes, we do sell gift vouchers!

Question 8

Do you have car parking/ bike storage facilities?

Accepted Answer

There are bike racks on Stoke Newington High Street (don’t forget a lock) and there are one hour parking bays at the end of the road. Pay and display options are available on the neighbouring roads, and there is free parking on Manse Road.

Stoke Newington

Music School CIC

Phone:

07537971746

Email:

admin@stokenewingtonmusicschool.co.uk

FAQs

Frequently Asked Questions

Stoke Newington

Music School CIC

Accessibility Policy

Privacy Statement

Safeguarding Policy

Complaints Procedure

Mobile: 07537971746

Telephone: 020 7254 7445

Company Number: 14575939

Ofsted Registration: EY2637155

Email: Admin@stokenewingtonmusicschool.co.uk

Address: 16 Stoke Newington High St, London N16 7PL

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